09 953 5677 or 0800 123 759 ext 1
OUR WIPES ARE CERTIFIED: 99.9% Effective Against Bacteria & Viruses, MPI, FSC, 100% Biodegradable, 100% Compostable & AsureQuality
Offshoot is proud to be a CARBON POSITIVE Certified Company
GOT A QUESTION? SEE BELOW FOR COMMON ANSWERS

FREQUENTLY ASKED QUESTIONS
As a gym owner or manager, keeping your facility clean and hygienic is essential for both member retention and attraction. In fact, a recent survey (20223) found that 94% of prospective gym members consider cleanliness to be a top priority when choosing a gym to join. While there are several cleaning methods to choose from, spray bottles and gym wipes are two of the most popular options.
Did you know that there is a wrong way to clean gym equipment? Spraying chemicals or water directly onto the electrical equipment can cause costly repairs. We suggest removing spray bottles from your cardio fitness area and implementing our pre-moistened gym equipment wipes. This is a simple solution that ensures your gym-goers are disinfecting your equipment (your asset) without the risk of causing damage to electrical circuits. Our wipes are safe and effective, plus easy to use. Gym wipes are also designed to dry quickly, meaning equipment can be used almost immediately after cleaning.
This is a very common question and until we know more about you, your gym and your members habits, it is very hard to answer. In our eyes, the best solution is the one you feel the most comfortable with for you and your members.
Do you want to provide an eco-friendly option? Are you cost conscious? Are you a large gym or a small gym? Do you have wall or space restrictions?
If you are looking for a new cleaning system for your gym the best thing to do is to get in touch with us and we will be happy to discuss the options and help find a system that works best for you.
In general, antibacterial wet wipes are designed for sanitising the equipment surfaces by killing bacteria, germs & viruses, not for soaking up sweat. They already carry the antibacterial formula and so they generally cannot absorb anything more.
Offshoot Wipes help prevent the spread of disease and make the gym a pleasant and safe place for members. Ideally members put their towels down before working out or use their towels to remove sweat.
The most premium wipe we have to offer is our BAMBOO Wet Wipes. Offshoot's Bamboo Wipes are strong, thick, hold plenty of moisture, are completely biodegradable and are produced from sustainable resources.
Bamboo is the top choice for many wipe manufacturers because of its natural properties and its environmental benefits.
WHY BAMBOO?
Bamboo is highly absorbent and able to absorb up to three times its weight in water.
Bamboo is naturally hypoallergenic and ideal for those with sensitive skin.
Bamboo fibre is naturally smooth and round without requiring chemical treatment. This means there are no sharp spurs or harsh chemicals which may irritate the skin.
Bamboo has excellent natural antibacterial and deodorising properties, therefore if left damp it will not start to smell, unlike cotton towels.
Bamboo is an environmentally friendly resource. It grows incredibly rapidly and, unlike cotton, thrives without the use of harmful chemical pesticides.
Bamboo does not require large amounts of water and will grow in dryer conditions. It regenerates naturally, does not need replanting, has excellent soil retention properties and helps to prevent soil erosion.
Bamboo fabric can be 100% biodegraded in soil by microorganisms and/or sunlight. The decomposition process does not cause any pollution in the environment.
Our Hand & Hygiene Free Standing Dispensers are our most popular dispensers because they provide the most flexibility, they stand out and have an internal bin.
These units are portable so can easily be positioned wherever you like. This means you can experiment with the best position or easily rearrange their positioning as you need. As they are free standing, they do not need to go on a wall, so can be positioned in places where there are no walls available. No need to drill into your existing building.
These dispensers are available in a choice of colours and you can opt to put customised branding and marketing on the top to really make them fit in with your business.
These dispensers are all in one unit, featuring an internal bin and hold large rolls of wipes up to 1,000 wipes at a time.
This question is a common one and is hard to answer. There are a few factors to look at:
What is your budget?
How many members / staff do you have?
Would you prefer a dual system to save costs? (Wet Wipes and Paper Towels)
How big is your business?
How many people come through your business each day?
When we know some of these answers, we can better gauge how many dispensers you might need.
Offshoot's Dispensers are designed to pull one wipe at a time to help limit the number of wipes people take. Typically, a person who wants to use the wipes will take 1 - 2 wipes at a time depending on the application, however not everyone will opt to use the wipes.
There are a number of factors that influence wipes usage including; how many people use the wipes, the application (e.g. gym, supermarket, office), how many dispensers you have and the general mindset people have around hygiene. If you want to discuss this in more detail get in touch and we are happy to provide more guidance.
Our biodegradable wipes are a fabric-based wipe and carry a lot of moisture. Generally, the thicker the wipe is, the more moisture it can carry.
There is a perception that ‘wetter is better’ but this is not necessarily the case. Wetter can sometimes mean that the ingredients are diluted and not as effective.
All our wipes are designed to be effective surface sanitisers and they are effective even if they aren't completely wetting the surface.
Offshoot adopted a "free on loan" model when we first started in 2012 and have maintained this model because of how well it works for our customers.
The free on loan model means that we will loan you as many dispensers as you need for free, as long as you are purchasing our wipes. This has a several benefits:
Reduces the capital outlay for our customers as you do not need to buy dispensers if you want to use our wipes.
Ensures you and your customers have the best experience possible as our wipes are designed to work best in our dispensers.
Our customers do not feel locked into using us if they decide they no longer want to. We believe customers should want to work with us rather than be forced to.
Since starting Offshoot in 2012 we have not held term contracts with our customers.
We believe in developing great relationships with our customers through great service and innovative products. We prefer that you want to work with us because of this service and the products we offer, rather than feeling forced to.
We therefore do not want to hold any customer to a term contract.
As we do not have any fixed contracts, you can return the dispensers to us whenever you like.
You might be closing down, you might not like the system, you might want to change systems, or you might just not be 100% happy with them. Whatever the reason, we respect your decision and are more than happy to have the dispensers returned to us.